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Mulberry Sales

Office web app · 2 min

How to set a shop's credit limit and stop billing a shop that does not pay

The Credit record shows how much credit is out with your shops, how old it is, and who is past their limit.

Steps

  1. Step 1: In the menu, click Credit.

  2. Step 2: Read the top: Outstanding (all money shops owe, old dues included), Over limit, Overdue 30 days plus and On hold.

  3. Step 3: Check the age bar: the bigger the 30-plus-days part, the more you need to chase.

  4. Step 4: Use the buttons to see only shops that owe, are over the limit, overdue or on hold.

  5. Step 5: For each shop you see credit used, the limit, what they owe, their oldest bill, and Headroom (how much more credit they can take).

  6. Step 6: To change a limit, click Limit, type the new limit and save.

  7. Step 7: Shop not paying for a long time? Click Hold. Salesmen cannot bill it until you remove the hold.

Good to know

  • Switch on Auto-hold in Settings to hold shops over their limit automatically, and release them when they pay.

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